Shopping Guide: how the BUILD process works

  • Our site has so much to look at - it’s hard to know where to begin.

    Ask yourself - what are you here for? On our webstore - you can purchase gemstones as is, use your purchased gemstone to create a custom piece of jewelry or shop ready to ship items we’ve designed for all your special jewelry needs.

    We’ve got a little bit of everything.

  • YES! And we encourage it.

    As gemstone lovers for YEARS at CowPok - our personal collection here now over at BUILD is truly stunning to look at as is. And who knows? Maybe down the line you’ll feel inspired to create something with us!

    Please feel free after purchasing a stone to reach back out - we can intake your stone for a piece down the line, and will save all the info on your purchase to make it a quick + easy intake process.

    Email us with questions regarding intaking stones from previous BUILD purchases at buildbycowpok@gmail.com.

  • Necklaces, finger rings, bracelets, charms, threaded and threadless ends, navel curves + more… we love to create.

    Please note at this time we are not taking orders for seam rings, hinged/clicker rings.

    If a gemstone you’re looking to use isn’t appropriate for the kind of custom piece you’re looking to make - we’ll let you know + offer alternative ideas for your new gemstone.

  • We work in 14k + 18k solid white, yellow, rose gold + platinum only.

  • Anywhere from 10-16 weeks+ depending on the complexity of the design.

    In some cases - depending on the design, we can expedite this process for an additional fee to make sure you have it for special events, gifts and more.

    Please reach out via email before submitting an order to ensure we can accommodate your deadline at buildbycowpok@gmail.com.

  • Monthly!

    Join our email list + follow us on instagram to see the newest styles we’re adding to our Ready to Ship page.

  • All items are final sale.

    We do not offer returns or exchanges but can assist with most resizing needs. Please email buildbycowpok@gmail.com with questions regarding resizing.

  • Stones can be purchased as is, which we will ask upon adding them to your cart. All stones must be purchased in order to submit custom jewelry form though! Shipping paid when purchasing stone will cover stone shipping OR be carried over and applied to shipping cost on custom jewelry piece.

    Once your stone is purchased and questionnaire submit, we will reach via email with your final quote + an invoice via PayPal. A 50% non refundable deposit is required to move forward with production on your piece.

    Upon completion, we will invoice you via email and PayPal for the remaining amount. You will have 30 days to pay remaining balance, or the piece becomes available on our webstore for others to purchase and deposit becomes webstore credit for further purchases. If you need more time - that’s okay! Just let us know and we are happy to accommodate an extension on payment at the discretion of BUILD.

    If you decide to wait on designing a custom piece - we’re happy to ship you just your stone and you are welcome to reach back out at a later time.

    Please email buildbycowpok@gmail.com with any additional questions.


Have questions about the process? Buying? Send us an email!